Accounts and organization membership
Provide accurate registration information, keep your credentials private and use the organization ID supplied by your administrator. An ID identifies the intended workspace; it does not guarantee approval or grant administrative privileges. Organization owners are responsible for managing their members and permissions.
Subscriptions and user allocations
Super Admin publishes plan prices and user allocations. A subscription invoice records the selected plan, price and billing period. Active, pending and invited user accounts count toward the allocation, including organization administrators. Payment providers are managed by the platform for organization subscriptions. Paid periods renew only through a new purchase or an explicit administrator arrangement; automatic recurring debit is not currently enabled.
Content and acceptable use
Upload only content you are authorised to use. Do not attempt to access another organization’s records, interfere with assessments, distribute harmful files or misuse personal information. Organizations remain responsible for the accuracy, suitability and lawful use of their training content and assessments.
Service operation and learning outcomes
Features support learning administration and record keeping; course completion or a platform certificate does not by itself guarantee professional accreditation or regulatory compliance. Availability may be affected by maintenance, service providers or network conditions. Contact the platform team to discuss requirements that must form part of a separate service agreement.
Billing questions, refunds and ending access
Contact the platform team with the subscription invoice reference for billing or refund review. Refunds are reviewed against the actual payment and applicable agreement; no automatic refund entitlement is represented here. Expired or suspended workspaces may lose learning access while records remain retained. Arrange required exports and retention decisions with your administrator before closing a workspace.